Privacy Policy

Privacy Policy for Columbia Biosciences

At Columbia Biosciences (“Columbia Biosciences,” “we,” “us,” or “our”), we understand that privacy is important to you. This Privacy Policy outlines how we collect, store, use, and disclose information when you interact with or use our website or any associated events, trade shows, sales, marketing activities, or products (collectively referred to as the “Services”). Please read on to learn more about how we handle your information.

What Does This Privacy Policy Cover?

This Privacy Policy covers the collection and use of information that we gather when you access or use our Website or Services, or when you contact us in any manner. We collect various types of information, including information that identifies you personally (“Personal Information”), as explained in further detail below.

What Information Does Columbia Biosciences Collect?

Information You Provide to Us

When you use the Website: We may collect Personal Information that you voluntarily provide to us. For example, if you contact us via the Website, we may keep a record of your correspondence.

When you use the Services: We collect information you provide directly to us. For instance, when creating user accounts, we may gather Personal Information such as names, email addresses, postal addresses, phone numbers, job titles, and any other contact or additional information you provide in connection with the Services.

Information We Automatically Collect

When you use the Website: We automatically collect certain information about your device, such as your IP address, referring website, the pages you visit, and the time spent on the Website.

When you use the Services: We track user activity related to the Services, such as the types of Services used, the configuration of devices, and performance metrics. We also log information such as IP addresses and use cookies and similar technologies to collect data about your interactions with the Services.

For more details, see our section on “Cookies and Other Tracking Technologies.”

How Do We Use the Information?

Website

We use the information collected through our Website for the following purposes:

  • To administer and maintain our Website, and for internal operations such as troubleshooting, data analysis, testing, and surveys;
  • To improve the Website’s functionality and ensure content is presented in the most effective manner for you and your device;
  • To analyze user behavior on the Website for marketing and advertising purposes;
  • To fulfill your requests (e.g., demos, webinars, whitepapers) or provide information about our Services; and
  • To ensure the security of the Website.

Services

We use the information we collect in connection with the Services for various purposes, including:

  • Setting up user accounts;
  • Operating and maintaining the Services;
  • Processing transactions and sending related information (e.g., confirmations, invoices);
  • Managing customer use of the Services and providing customer support;
  • Sending technical alerts, security updates, and administrative communications;
  • Investigating and preventing fraud, unauthorized access, and other illegal activities;
  • Communicating with you about products, services, offers, promotions, or events, in accordance with your marketing preferences.

How Do We Share and Disclose Information to Third Parties?

We do not rent or sell your Personal Information. However, we may share or disclose your information (including Personal Information) in the following circumstances:

  • Vendors, Consultants, and Service Providers: We may share your information with third-party service providers who assist us in tasks such as payment processing, website analytics, CRM services, email communications, and other functions necessary to operate our Services.
  • Business Transfers: In the event of a business transfer, sale, or merger, customer information may be transferred as part of the transaction.
  • Protection of Columbia Biosciences and Others: We may access, read, preserve, and disclose any information if necessary to comply with laws, enforce agreements, or protect the rights, property, or safety of Columbia Biosciences or others.
  • National Security or Law Enforcement: In certain cases, we may be required to disclose your information in response to valid requests from public authorities, including law enforcement or national security agencies.

Is Personal Information About Me Secure?

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to safeguard your Personal Information, please note that no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

Cookies and Other Tracking Technologies

Our Website and Services use cookies and similar technologies (e.g., web beacons, tags, and scripts) to collect information about how you interact with our Website and Services. These technologies help us:

  • Assist with navigation and registration;
  • Analyze how you use our products, services, or applications;
  • Support promotional and marketing efforts (including behavioral advertising).

Please refer to our Cookie Policy for more details on the cookies and tracking technologies we use and how you can accept or reject them.

We also use Google Analytics to understand how users interact with our Website. Google may use this data for advertising purposes and may share it with other Google services. For more information, you can refer to Google’s Privacy Policy or use their opt-out mechanism.

Your Privacy Rights

What Choices Do I Have?

You have the option to choose whether or not to provide your information to us. However, please be aware that some information may be required to register for an account or take full advantage of certain features of our Services.

Cookies

You can accept or reject cookies by adjusting your preferences in the cookie consent banner, or by updating your settings in the Cookie Policy. You can also manage your preferences through your web browser controls.

Marketing Communications

If you no longer wish to receive marketing communications, you can opt-out by using the unsubscribe link in any emails we send, or by completing the opt-out form provided here. If you have an account with us, we may still send you non-promotional communications related to your account and Services.